Courtney H., Google+, 5/21/2015
This is my third project with Caitrin McIlvain at BKC Kitchen & Bath and my experience hands down has been top notch. Caitrin is just the best! She is beyond professional and very detail oriented and accommodating and mindful of any budget. Her input is always thoughtful in terms of aesthetics and functionality Caitrin is a pleasure to work with! I have worked with a lot of local kitchen/cabinet planners as an Interior Designer and I have never had any of the nightmare mistakes that past installations have presented. The Crystal & Medallion lines are of very high quality and hold up well to daily wear and tear. You will not regret working with BKC!
Ron P., Google+, 4/7/2015
We had our Kitchen remodeled by BKC, our designer was Paul. We had 3 other designers give us ideas and quotes about remodeling our Kitchen. We then went to BKC and met with Paul. Paul was very good at designing, planning and helping us chose material that was within our budget. He provided us with an exceptional guidance of the process and a beautiful finished kitchen. Paul was easy to work with, he worked well with our contractor which is a plus if you plan on using your own contractor. BKC has a wonderful selection of cabinets, handles and a list of vendors to get granite, tile etc from. In the end our kitchen is beautiful, we could not be happier and really appreciate the help from Paul, and Dan on making our experience truly exceptional. Thanks BKC
Jan D., Google+, 3/10/2015
After visiting several providers, I chose Peter Von Esten of BKC for kitchen cabinets of my remodel. He was knowledgeable regarding the pros/cons of the wide selection of cabinets BKC offered and gave me creative ideas to enhance the design. As my choice of the design was somewhat different than what was on display, he bought a cabinet for me to see and take home before making a final commitment. As I live in an older home, it was essential that the measurements be exact. Peter returned several times to make sure they were. His working relationship with my private contractor was excellent. When there were problems, he looked for solutions. What was refreshing was his commitment to his work months after the remodel was done. He was still easily available and responsive. There was a point where Mr. Von Esten paid, out of his pocket, to fix an small issue. Now that is truly “going the extra mile”. Getting quality cabinets is one thing, getting quality service is what keeps folks returning. I would highly recommend BKC quality and service.
Linda S., Email letter, 3/9/2015
I did a complete kitchen overhaul! The hardest part was finding the right kitchen designer who would work with me and my husband. I wanted a contemporary glossy red kitchen. Yes, glossy red. Sounds bad but the result is terrific and I get lots of compliments.
Peter Von Esten of BKC Kitchen and Bath was the only designer whose eyes lit up with excitement. He had a sample of a finished red thermo foil and two manufacturers to choose from. Then came the hard part. The kitchen is narrow and long with 3 doorways. The small size required some real thinking. I wanted the sink in the corner (hey, I wanted glossy red, too.). I wanted to move the dishwasher away from the door to the dining room. Peter said I needed space to open the door on the dishwasher and next to it the door under the sink (duh). Dead space??? No, a pull out drawer for the oils and vinegars! He understood the reason I wanted everything the same color – to trick the eye into thinking the kitchen was wider than it is. It worked. My attorney son’s first words were that the kitchen was wider.
Not only did Peter listen to what I wanted, he applied practical solutions to problems that I did not see coming. He was always patient with my husband and me. He was creative and put our desires ahead of his. He introduced us to other related vendors (appliances, flooring, etc.). He even spent 2 hours interviewing the installer to make sure he knew what he was doing and could work with the thermo foil.
Peter takes real pride in his work. He is considerate, polite, and able to compromise to the betterment of the job. He was very helpful in selecting with colors and materials for the floors, walls, countertops, and back splash. The end product surprises everyone. It is classy and beautiful.
Judy N, Google+, 3/4/2015
We are so very happy with our new kitchen – and even happier with the support we received from BKC. In the design process, our designer Dorothy was patient, creative, and open to all kinds of questions. She went over everything in detail – above and beyond. They helped us take advantage of manufacturer discounts. During installation our contractor said ‘we love it when a kitchen is well designed – everything fits and it all goes together so much easier’. The few issues that needed handling were done quickly and professionally (love the repair guy who swapped out the drawer glide for a heavy duty one). BKC did a great job on our kitchen, and we recommend them highly.
Yvonne S., Google+, 12/11/2014
Heather Smith (we are not related!) at BKC Kitchen and Bath is absolutely remarkable. My major gut and remodel job was a dream with Heather and her staff. Heather was extremely professional and knowledgeable, this coupled with her calm and efficient demeanor contributed to my being absolutely thrilled with the finished product. Heather answered all of my questions rapidly (calls and emails), made creative suggestions and held my hand. I researched, shopped around and absolutely no one else out there could compete with Heather’s professionalism and product. The BKC staff members were very helpful when needed and the sub contractors Heather recommended were exceptional; Paul, the cabinet installer, Miguel at American Marble and Granite and John with BKC were so responsive, particular and proud of their perfect work. I began this process dreading the unforeseen and expecting disasters along the way, but because of Heather, to my surprise it was painless and I am extremely satisfied with my beautiful Crystal Cabinets and the entire process. I highly recommend BKC Kitchen & Bath and Heather Smith for anyone out there contemplating this major undertaking. BKC is lucky to have this pro on their staff!
Luke K., Google+, 12/10/2014
I am a local contractor and I have been using BKC for the last 5 years. It is easy for me to send my clients here because I know how well they will be taken care of. They have several choices in cabinets which makes it easy for any budget. Paul takes care of me and is great at getting back to me in timely manner. I usually just send in dimensions and he takes it from there. Great vision and knowledge makes the install seamless.
lbquiche, Houzz.com, 11/3/2014
So far so good. We are working with Dorothy who is incredibly patient and flexible. She came to our home and gave us an immediate impression that she understood our design sense. My husband and I started off on completely different pages of what we wanted, and she managed to come up with something we both like.
Of course we still have a ways to go, but after two additional meetings, we are moving in the right direction.
This is not an easy process, especially when the customers have opposing ideas, and each think we know better than the designer! She is a saint!
We are having a meeting with construction company and Dorothy next week.
Holly and George T., Google+, 10/8/2014
Mary and the entire team at BKC made our kitchen and bathroom renovation projects such a pleasure. Mary listened to our needs and took cues about our lifestyle to design spaces that are not only beautiful but also extremely functional. We highly recommend BKC!
Dave and Pat E., via email, 9/16/2014
Mary (Jenkins), thank you so much for the card and gift – and, oh yes, your contributions to our new home. Of all the people we became involved with in getting this home built, both Pat and I have to let you know you are the absolute BEST ! ! Thank you so much. Everyone we worked with either directly or indirectly at BKC were also well above the ‘average’. Thank you, again, and to your team, thank you to them as well.
Mark L., Google+, 7/15/2014
Caitrin McIlvain at BKC Kitchen and Baths, is a very talented and knowledgeable design professional. She creates beautiful projects that flow in a warm and inviting manner and she designs these spaces from her heart. I love her mix of design concepts blending both traditional flair and classic easy-going movement of line. She combines varying cabinet heights, interesting textures, and adds interest with glass doors and both classic and modern styling. I have known Caitrin for a few years, we have completed multiple projects together, and she is very easy to communicate with. She is one of a small handful of designers that I would recommend to anyone wanting a new living space that is comfortable, easy to live in, and designed with them in mind.
Chuck L., Houzz.com, 7/15/2014
My wife and I used BKC to update our kitchen and we just love it, We were very empressed with the guidance they provided us with, and really heard and carring out our desires for our kitchen, not imposing their agenda. We changed out all the cabinets and all appliances, so we really appreciated their guidance, We liked their professional approch and felt very confident that we chose the right compony.
Robyn T., Google+, 7/9/2014
Paul worked with us to design a brilliant kitchen and bath remodel in our Denver bungalow. We couldn’t love the results more! BKC delivered in every way and our kitchen was completed ahead of schedule. We will go to BKC for our future cabinet needs!
Katie K., Google+, 7/8/2014
We recently remodeled our home and had an amazing experience working with Caitrin at BKC. She skillfully supported our planning and installation sharing her perspective and experience, but being sure to capture and create the home of our dreams. Our remodel included a new master suite, large kitchen and family room/wet bar. She thoughtfully worked within our budget without sacrificing quality or functionality. The product is high-quality, beautiful and family friendly. She was responsive, professional and fun to work with. I cannot recommend BKC or Caitrin highly enough. We interviewed several kitchen design/cabinet suppliers… and BKC/Caitrin were competitively priced and provided exceptional service. I can’t recommend them highly enough.
Julie P., Google+, 7/8/2014
We had a FANTASTIC experience with BKC Kitchen and Bath. We worked with Heather at BKC for our remodeling projects. We will never go anywhere else for future kitchen and bath remodels. We completed a large kitchen remodel and master bath remodel that included all new cabinets and counter tops. In addition we used BKC to replace our existing tile countertops with granite in our 4 other bathrooms. Heather helped us with design & provided above and beyond customer service. She did a ton of leg work for us working with our contractor, countertop vendors and cabinet manufacturer to ensure everything was PERFECT!!! Heather returned emails and phone calls in seconds and came out to our home to ensure the sucess of the projects. Great experience! All Positive things to say about BKC and Heather. HIGHLY RECOMMEND!
Linda S., Google+, 7/7/2014
Working with Paul Lintault was an exceptional experience. He is very personable, knowledgeable and professional. He helped to educate us regarding the lines of cabinetry carried by BKC. He shared the nuances of each product line and answered all our questions, which allowed us to make an educated decision when we selected Crystal Cabinets. He spent a great deal of time and effort designing the kitchen and bath based on our discussions. Also, his years of experience have allowed him to create a library of skilled, professional vendors to implement our vision for this project. The installer was also a real gem. His work was of the highest standard. As a result of our experience, we consider BKC to be a premier organization in the kitchen and bath arena and they hire employees of exceptional quality who promote the values of BKC everyday.
Susan H., Google+, 7/7/2014
We started the process of a kitchen remodel in February, and after interviewing six different contractors/design centers, we chose BKC for our project. Why BKC? We felt they had the best design for the space we planned on using, coming up with unique and yet functional ideas. Caitrin was instrumental in not giving us a “canned” design, and thought “outside the box” in addition to really listening to our wants, needs and how we would use the space. When we said the two most important things were “light and flow” she listened! After using the new kitchen for about a week there is not one thing that we would change. The Crystal cabinetry we chose has been rated very highly and BKC has won awards for carrying this line. Not only is the order reviewed by Crystal at least twice, it is reviewed in the BKC warehouse before delivery to the homeowner to ensure there are no mistakes. We did not have one missing piece, and the craftsmanship on the inset maple cabinets we chose is gorgeous!
Bonnie D., Google+, 6/30/2014
Caitrin helped us to update our kitchen this year. We were on a somewhat restricted budget, but wanted a new look to our 30 year old kitchen. Caitrin’s design ideas took into consideration all of our wants and needs, and she designed a totally updated and beautiful kitchen for us while staying within our budget confines. She helped every step of the way, and all deadlines were met, and all products were delivered on time, and if there were problems they were quickly corrected. We would reccomend BKC Kitchen and Bath, and Caitrin to anyone wanting a state of the art kitchen or bath. We were especially impressed with the fact that Caitrin was able to pick up on our personal tastes, and incorporate them into our kitchen.
Nancy M., Google+, 6/30/2014
Go to Paul! Our kitchen is fabulous! I am so excited over how our kitchen layout and the quality of the cabinets ,I keep going back in the kitchen to look at them! BKC is one of the best choices I made on our home remodel! I would also like to mention they were right on schedule and clean, but the quality of the workmanship was awesome. They get an A+++++ I’m so pleased I have a great place to recommend.
Liz L., Google+, 6/25/2014
BKC was a very positive experience for us. We were lost on even where to start our decision process when renovating our kitchen, and Caitrin from BKC was a tremendous help. She not only helped us decide on the approach and design process, but used her experience and recommendations to help guide us to a layout specific to our needs. The cabinets are not only beautiful but very functional as well. I would highly recommend BKC and will use them again for our future house renovations!
Ashley G., Email Testimonial, 4/4/2014
I think Mary Jenkins is a 10! She is professional, responsive, creative and precise! She kept track of all the details and built flawless cabinets throughout our home. She responded promptly. I have referred her now to 6 different people looking for kitchen designers. My Crystal cabinets are amazing and John did a wonderful job with the follow up punch list items. He was prompt, professional and detail-oriented with respect to all the details.
Elliott M., Angie’s List, 1/29/2014
We want to update our review from an F to an A as a result of the owner Dan Wagner responding to our review recently. Thank you Mr. Wagner for your response. We sincerely appreciate it. We actually used BKC 17 years ago to modify our kitchen after we built our home. And we remembered a great experience back then and that is why we came back. As you stated, you are very customer service focused and that was what we remembered from our first experience. It looks like we may have been too harsh in our initial review and took out our frustrations that we had with the referred to contractor – on your salesperson. We will definitely consider BKC in the future should we decide to have additional work done on our home that BKC could handle. We will make sure that we are clear upfront of what we want – as we can now see that we can share blame in this misunderstanding. Thank you again for your response and your professionalism.
Jim M., Google+, 12/20/2013
My experience was over the top positive, and i could not be more pleased with the results! I think the process of meeting with the designer (heather smith) and contractor (brad king) at the same time is a brilliant idea. We were able to bounce around ideas at the same time checking the restrictions of the layout to see what was actually possible. The final outcome was beyond amazing! From the functional layout, to the marriage of style and finishes, i am thrilled with the result and highly recommend BKC Kitchen and Bath.
Sonia T., Google+, 12/15/2013
Our experienced with BKC Kitchen and Bath was GREAT!!! From the beginning everyone was very friendly and helpful. We worked closely with Paul Lintault. He took the time to explain the process and to always communicate with us. He helped us to achieve the kitchen look that we wanted. He made sure for us to walk away with 100% awesome customer service and was always very honest with the process. We are very happy with our new kitchen and it would not have been possible without Paul and BCK Kitchen and Bath.
Scott B., Houzz.com, 10/8/2013
Highly recommend BKC for any project with cabinetry needs! We had a smaller project, roughly $5,000 and were given much more service than expected. I worked with Peter on the design and budget limits. He was fantastic at helping us find exactly what we were looking for and assisting with tips on installation. Peter exceeded our expectations on finding a quality cabinet and finish that made our project a huge success (media center cabinets, laundry room, and desk area). Really looking forward to installing these cabinets and giving our home some added value! We had the opportunity to take door samples to our home and find the perfect match, no questions asked. We highly recommend BKC for any project both big and small. Be sure to ask for Pete and you will get amazing service!
actf, Houzz.com, 10/5/2013
We had a major home renovation including the kitchen, master bath, basement bath and laundry room. Caitrin McIlvain was our designer at BKC. From the time we introduced ourselves, Caitrin’s knowledge of the cabinets’ styles and finishes was obvious and very welcomed. Her experience shows through in her attention to detail as well as the big picture. Her astute space planning recommendations were appreciated. Things such as where to place the microwave to accommodate my husband’s tall stature and my short stature, work zones, and the number of inches between the island and the perimeter to accommodate a “two cooks” kitchen have all helped to make our kitchen a beautiful and functional environment that we enjoy on a daily basis. Without exception, everyone at BKC was professional and respectful. The cabinetry was delivered and installed on time and as ordered. We highly recommend Caitrin McIlvain and BKC!
Dora2, Houzz.com, 9/23/2013
I have used BKC on two occasions. In 2008 BKC helped me with the layout for the remodeling of my kitchen. Although I shopped for cabinets at other stores, I purchased the cabinets and accessories from BKC. I found the cabinets they offer are of excellent quality and craftsmanship. I was so pleased with the looks and quality of my kitchen cabinets that when I planned to remodel my three bathrooms in March 2013, I did not shop around for vanities, but I went straight to BKC. In both of my experiences with BKC, the vanities and cabinets arrived at the scheduled time, there were no errors in the size of the cabinets, and the delivery crews were very professional.
I like BKC because they have competitive prices, and the designers are professional, competent, and helpful. The designers listened to my needs and likes, and they never pressured me to buy anything I did not like or want. They made the design of my kitchen and bathrooms a very enjoyable experience. I’m an art historian and I like good quality products.
Kay A., Google+, 9/2013
Lynn P., Angie’s List, 12/2012
Their (BKC’s) service was wonderful. Everything was perfect. They were professional and on time. They helped with the design. It was a wonderful experience and I have a beautiful kitchen. I found their price reasonable and I would use them again.
Stacey S., Yellowpages.com, 10/25/2012
annedfitz, Houzz.com, 9/27/2012
T. Mueller via personal letter, 7/17/2012
Kirstina T., Houzz.com, 6/29/2012
Sara H., Angie’s List, job completion 3/2012
Their service was good. They were responsive. When there were problems, they dealt with them professionally. They were here on time each day and were finished in about 6 weeks. Their cleanup was good. Overall, we were pleased.
Various reviews from Google+ Users
For the past year I met with Kitchen Remodeling firms. I got frustrated because no one really seemed to follow up on anything during the design process. Than I called Ginny at BKC Kitchen and after coming out and taking pictures and measuring not only did she design me a kitchen but she was bold enough to tell me what I should and should not do. I found out Ginny has a degree in Design. What a concept? Ginny is so amazing – our kitchen is a reality and we are so happy. I have the most innovative and thoughtfully designed kitchen. I am 100% happy with kitchen and my new Pantry looks like furniture (Ginny’s idea). Ginny I wish you could redesign every room in my house. YOUR amazing and the I love my Kitchen. I went with Crystal Cabinets and could not be happier – If you need a reference Ginny has my number. You can also come see my Kitchen for yourself.
Overall Rating: Excellent
We had a phenomenal experience with our designer at BKC. She was incredibly professional, responsive, creative, and thoughtful. She listened to our needs and designed solutions based on those needs, she followed up with our architect and builder to make sure her designs would work, she made sure that the installer was equally professional and talented, and she went several extra miles on a number of different occasions to ensure we were fully satisfied. We are more than satisfied with our experience and would enthusiastically recommend her services to anyone.
Overall Rating: Excellent
SueandTom, Yellowpages.com, 1/17/2012
We just completed a major remodel/addition on our 1950s ranch home and part of that project was the complete remodel and redesign of our kitchen. Caitrin at BKC went to great efforts to help me with the design, and worked patiently with me to identify the style of cabinets and functionality of the kitchen. BKC had a range of cabinet manufacturers to choose from – something for every budget. Once the design was complete Caitrin worked with us to coordinate the ordering and delivery to coincide with our Contractor’s schedule. Our installer, John, was courteous, careful, and paid great attention to detail. There were some cabinet doors that arrived with incorrect hinge punches. BKC installed the doors temporarily (with the same professional installation) until the new ones arrived. Any guests looking at our new kitchen would admire the cabinetry, never knowing that the doors would soon be replaced! Once the manufacturer corrected the error, I was notified immediately and an installation date was set.
I would highly recommend BKC based on my experience. While big-box stores may offer incentives and discounts, they are truly not as good as they sound, nor will you get the kind of customer service and design assistance that is absolutely critical when doing a kitchen remodel.
allenvalk, Citysearch, 11/8/2010
This was a great experience working with BKC- I had the “Abbey Hill” Maple cabinets and black quartz counter-top installed. The product and installation was great. I was glad to work with BKC; they understood my need for quality and attention to detail. I do recommend this company, and especially Paul- the price and quality offered the best value for a quality kitchen upgrade.
I’m glad to have found BKC; I’ve been to other companies that don’t have the quality or expertise found here. This is an A+ company.
kevincostenaro, Citysearch, 11/2/2010
We at The Augusta Group have been working with BKC for many years and could not be happier with their services and products. All our new-build custom homes are pre-solds, meaning that we have a client involved from the outset, which in turn requires us and our team of designers, suppliers and tradesmen to provide extraordinary customer service from beginning to end. We can always count on the staff at BKC to take care of our clients and provide outstanding attention and service.
I highly recommend BKC Kitchen and Bath.
The Augusta Group LLC
Jennifer, Yahoo Local, 11/2/2010
After visiting the big box stores, and another kitchen design store- we finally found BKC! Lilly came up with the PERFECT design for our kitchen! Working with BKC was just perfect! They were flexible- and helped us get to the perfect kitchen and budget! We purchased OAKCRAFT cabinets- and LOVE THEM! Everything was perfect! Lilly made sure that we had exactlyl what we needed for our space! Paul’s installation was IMPECIBLE!!! Everything was AWESOME!!! Lilly, Paul, Dan- everyone was professional and honest! We are very happy and would recommend BKC!! Our kitchen ROCKS!!!!
fizbarl2, Citysearch, 7/5/2010
We recently remodeled our kitchen. After visiting several design and big box stores we confidently chose BKC to design and supply our cabinets and counter tops. Paul at BKC was a pleasure to work with. He was attentive to our wants and to our budget; working close with us to add aesthetics and functionality into our space deficient kitchen. Paul and BKC handled everything in good time and within our original budget. The Medallion cabinets and Ceaserstone counter tops are wonderful additions to our home, adding beauty and value. The installation contractors chosen by BKC are among the best I have ever worked with. I would highly recommend BKC kitchen design and will use them again. Highlands Ranch, CO – Summer 2010
- Pros: Great people
bab1922, Yellowpages.com, 6/25/2010
BKC’s Scott was instrumental in making our kitchen and overall remodel a vision come true within budget. During the design phase Scott had a good feel for listening to what I wanted and also politely (but firmly) telling me when I had a bad idea that deviated from basic, good kitchen design. BKC provided beautiful cabinets in a functional layout within our requested price range. Scott worked well with all of our contractors and followed up until the task was completed. If I had to do it all over again, I would come back to BKC and ask for Scott.
cdfewell, Citysearch, 6/3/2010
I can’t say enough good things about the professional services I received from BKC. Caitrin was instrumental in providing design ideas and product guidelines for my kitchen and bathroom remodels. Service manager, John is a skilled craftsman. John’s attention to detail ensured the job was not completed until the quality met his high standards and I was completely satisfied. This was especially important because my General Contractor crapped out on me early leaving John to ‘clean up.’ The professional services I received from BKC is why I returned for my second remodel project (bathrooms). I highly recommend BKC Kitchen and Bath for your remodeling needs.
- Pros: Help with design ideas & products. Excellent service
- Cons: None
laxmom6, Yellowpages.com, 5/4/2010
I’ve just completed remodeling my home, and considering all aspects of the redo, I must say that dealing with BKC was beyond pleasurable. I worked with Jennifer and found her to be extremely professional. She was knowledgeable, creative, and precise. I received all my cabinets on time, and service was exceptional! I don’t think there is another company that could have satisfied me more AND I’ve been amazed at the compliments I have received.
jm denver, Citysearch, 1/15/2010
After considering several Kitchen cabinet suppliers, we visited BKC Showroom and met with their designer (Caitrin.) From the very first meeting, we were very impressed with Caitrin, her ability to efficiently gather the information, provide us with an excellent design in a very timely manner, and stay within the planned budget.
She also introduced us to a contractor (Tate from Locke Construction), who impressed us in so many ways (always on time, great quality of work, took great care of our house). Caitrin worked directly with Locke Construction, on planning the project and design details – which made it so much easier for us.
Working with Caitrin, BKC and Locke Construction made a whole project a breeze, and the results are wonderful. We have already recommended them to several of our friends, and are looking forward to working with them in the future!